When risk assessment and risk management decisions must be communicated to the public, it is critical to reach out to community members and stakeholder groups in the right way and at the right time. At K&A, we understand how to use risk communication techniques to achieve results. We provide training to scientists, experts and managers in general risk communication skills, as well as tailored coaching for specific projects. We also develop outreach materials that help community members and stakeholders understand the issues of concern and their role in responding to them, thereby building trust and educating and empowering them. When the issues and decision-making process are shared openly with community members, they can understand how experts arrived at their conclusions, trust that decisions are being made with their welfare in mind and participate constructively in any risk management responses that are implemented.