Las Virgenes Municipal Water District (LVMWD) designed a Five Million Gallon Tank needed to offset a growing storage deficiency in LVMWD’s distribution system. Despite the relatively remote location of the tank site, in the hills south of Westlake Village, nearby residents expressed concern about the visibility of the tank and the year-long project that would result in construction vehicles traveling in and out of their neighborhood. Stakeholders directly affected by construction, and individuals and interested groups questioned the general need for the tank. LVMWD conducted numerous outreach efforts to share information about the project design and construction and to address the varied community-raised issues. LVMWD wanted to encourage stakeholder participation in design and construction issues and ensure stakeholders remained informed throughout the project construction.
K&A helped raise awareness about the water system and the related purpose and need for the project. The team created a communications plan that included an open and transparent process for sharing project information and opportunities for input from interested stakeholders and community members. The team kept community members informed of project design and construction progress.