We ❤ Public Engagement! Here are some key steps to help you do it effectively.

By: Patricia Tennyson

Public outreach programs can reap multiple benefits for utilities and other public agencies, including community support for projects and utility rate increases; third-party credibility with community and policymakers; increased awareness among community members about project issues; lasting relationships with community leaders; and, in many cases, better decisions.

An effective public outreach program takes effort and resources if you want to maintain public awareness, involvement and support for projects and programs.

Here are some key things to consider:

  • Maintain a consistent, ongoing communication program.  Avoid communicating only when there is need for approval or cooperation, rates have increased, or a problem has occurred – this is not the time to “introduce” your organization to the community.
  • Establish a comprehensive communication program. Just as organizations have guidance documents for their operations or capital improvement programs, they also need a planned

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ENGAGE! Public Participation Practice Training

Click here to register!

Does your project call for public engagement, but you don’t know where to start?

Join public participation specialists, Katz & Associates, Bang the Table and Participation by Design for a one-day, joint public participation practice training.

This training is designed to help explore the questions:

  • “What do I need to know to choose the right engagement techniques?”
  • “Where and how can online tools enhance the engagement process?”

The training will:

  • Establish a concrete foundational understanding of the principles of effective public participation
  • Explore the factors that need to be considered when selecting

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2018 Katz Katch Award Winners

Congratulations to our 2018 Katz Katch award recipients!

Congratulations to Dylan Fox, Joe Clayton and Bree Robertoy who are this year’s recipients of K&A’s Katz Katch award. They were nominated by their peers for best exemplifying our firm’s core values. The awards were announced at our annual Employee Recognition Event last week. Custom portraits were created by our Art Director Matthew Bennett.




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We’re Thankful for You!

Dear friends of K&A,

We wanted to take a moment at this time of year to reflect on what’s important to us and to wish everyone in our circle — clients, teaming partners, friends, family and loved ones — a very Happy Thanksgiving. Our creative team put together this Thankful video to express our appreciation for you.


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K&A @ 33 – What’s Important to Us Now

On July 1, Katz & Associates celebrated its 33rd year in business. It’s been an incredible journey, made possible with the help of so many people over the years. As with life, we have grown both physically and intellectually, and continue learning valuable lessons along the way. As I reflect on these three-plus decades, and the incredible people and projects, I think about the important things that got us here and what’s important for the future.

Where we started is important. I began the firm around the need to communicate about water infrastructure issues, and that remains a core market to this day. K&A’s Water and Wastewater Practice continues to thrive under the inspiring leadership of Karen Snyder, whom I have worked with for more than 20 years on projects across the country. Luckily, Karen joined us full-time when she moved…

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